627: Proving Chemistry: Sam & Jerry's Tech Talk

Proving Chemistry: Sam & Jerry's Tech Talk

In this episode of Command Control Power, Sam and Jerry address listener feedback about their on-air chemistry and dive into a variety of tech discussions. Sam talks about his recent MacBook Pro M4 upgrade and the challenges he faced during the data migration process. The duo discusses the importance of maintaining and justifying tech expenses, with Sam sharing his strategy of integrating different services using Hudu for efficient billing and management. Jerry shares a humorous support call mix-up, stressing the importance of communication. The episode also touches on VPN solutions using Ubiquiti's Teleport and the surprising endurance of legacy technologies like the iPod. Throughout, Sam and Jerry explore the nuances of staying relevant and efficient in tech consulting while maintaining client satisfaction.

00:00 Introduction and Setting the Scene

00:56 Mac Migration Woes

02:11 Challenges with Migration Assistant

03:16 Time Machine Backup Struggles

07:05 Choosing the Right MacBook

10:18 Travel Tales and Personal Insights

14:42 Client Challenges and Security Concerns

17:52 User Training and Security Solutions

28:42 Microsoft Signatures and Email Platforms

29:13 Balancing Technology Costs

30:04 Subscription Services and Expense Management

31:36 Cutting Costs and Employee Tools

34:21 Old Work Stories and Company Policies

40:16 Travel Gadgets and Recommendations

48:25 Client Management and Documentation Tools

50:59 Funny Client Interaction

53:33 Conclusion and Sign Off

Best Of CCP - 165: Interview With Matt Woestehoff of Foundation in Minneapolis

`

Recorded July 19, 2016

CCP welcomes Matt Woestehoff Director of Business Development and Operations of The Foundation in Greater Minneapolis-St. Paul Area

Quoting Matt's Bio On The Foundation website: "Presenter, listener, growth engineer. I work with companies who understand the value of thinking ahead. We build a strong technological base so that you can Get Back to Work. We help acquire, deploy, and manage iPads, build network infrastructures to support thousands, and help entrepreneurs build their dreams. Born as Apple fan-boys, now recognizing brand-agnostic solutions for any business need. That said, we tend to work with creative agencies. Why? Because we get it. It's what we do."

You can reach Matt via email: matt@fndtn.com

On Twitter Follow The Foundation @thefndtn 

625: Surviving the Unthinkable: Adam Burg's Personal Account of California's Eaton Fire

In this episode of Command Control Power, hosts welcome Adam Burg of CALSO Technologies to share his harrowing experience with the Eaton Fire in Altadena, California. Adam recounts the events leading up to the evacuation of his family, the destruction of their home, and their subsequent journey to recovery. He highlights the overwhelming support from the community, the importance of preparedness, and offers advice for ensuring business continuity in the face of natural disasters. The episode provides a detailed and emotional account of resilience and the power of community.

https://www.gofundme.com/f/support-the-burg-family-after-the-eaton-fire-in-altadena

00:00 Introduction and Welcome

00:23 Adam's Tragic Experience in LA

01:22 Evacuation and Immediate Aftermath

03:10 Community Support and Personal Reflections

04:14 The Fire's Impact on Daily Life

05:07 Realization of the Fire's Severity

06:32 Evacuation Orders and Family Preparations

08:25 The Night of the Evacuation

10:27 Returning to the Devastation

18:58 Cleanup and Recovery Efforts

30:20 Architectural Heritage and Rebuilding

31:45 Life at the Hotel: Initial Experiences

32:56 Community and Support Among Families

34:26 Interactions with Firefighters

35:36 Challenges of Hotel Living

36:43 Emotional Impact on the Family

38:01 Reflections on Community and Support

39:28 Environmental Refugees and Climate Change

41:34 Insurance and Preparedness

47:10 Rebuilding and Client Support

55:00 Lessons Learned and Final Thoughts

Meet the community trying to save Altadena’s history after the L.A. fires

624: Tech Takes: The Struggles with AI and Accounting Software

`

Cirrus Partners

In this episode of Command Control Power, the hosts discuss their long-standing production schedule and reliance on listener support through Patreon. They share humorous anecdotes and frustrations about everyday tech issues, such as fixing client problems and dealing with insufficient AI-generated messages. The conversation delves into the ever-increasing costs of essential services like QuickBooks and the challenges of using AI tools like ChatGPT for tasks ranging from contract creation to tech support. They also touch on broader issues involving monopolistic behaviors of tech giants and the impact of poor customer service on consumers.

00:00 Introduction and Support Request

00:28 Prom Date Analogy

00:54 Safari Issue and Client Gratitude

01:53 AI Summaries and Notifications

05:04 Apple Intelligence Rant

05:12 Google Assist Anecdote

06:47 Voice Dictation Errors

10:38 AI Contract Creation

12:43 Challenges with AI Refinement

21:20 AI in Daily Tasks

24:14 The Importance of Note Taking

24:53 AI in Coding and App Development

25:51 Gardening with AI Assistance

29:09 QuickBooks Pricing and Features

36:43 Challenges with Tech Support and Monopolies

46:54 AI's Potential and Limitations

48:22 Conclusion and Support

623: When Updates and Integration Go Awry: A Case Study

In this episode of Command Control Power, the hosts tackle a series of tech frustrations including missed live streams, troublesome iPhone camera features, and challenges with Apple TV and Hulu apps. They dive into a detailed rant about modern tech devices failing to work seamlessly, share personal anecdotes of encountering pop-up errors and software compatibility issues, and discuss potential solutions. Special segments include difficulties with remote work, the quirks of Notifications and Permissions in macOS, and the ongoing struggle with the Malwarebytes and Addigy integration. The discussion wraps with user interaction nuances and a nostalgic thank you to a decade-long listener.

00:00 Introduction and Apologies

00:19 Technical Difficulties and Live Stream Issues

00:34 Joe's Haircut and Visual Gags

01:31 Camera Control Button Rant

08:24 Dinner and Hulu Troubles

09:40 General Tech Frustrations

12:51 Coordination Problems in Tech

17:01 Malwarebytes and Agy Integration

17:50 Confusing Security Popups

19:00 User Reactions and Issues

20:23 Malwarebytes and Agy Coordination

20:40 Jerry's Experience with the Issue

25:01 Apple's Notification System

36:22 Remote Desktop Control Challenges

39:26 Listener Appreciation and Conclusion

622: Streamlining Revenue: Affiliate Insights and Network Solutions

`

In this episode of Command Control Power, Joe and Jerry dive into the intricacies of network monitoring, leveraging affiliate programs for additional revenue, and the challenges of managing client relationships. They discuss Jerry's struggles with dermatological prescriptions and the importance of staying updated on tech services. The conversation shifts to the mechanics of Amazon's affiliate program, their frustrations with Amazon's strict rules, and how they incorporate other affiliate programs like Backblaze and Uptime Robot into their business models. The duo also shares insights on using tools like Choosy for managing multiple browsers and discusses the pitfalls of extensions like the Honey browser extension. Finally, they highlight the importance of offering network monitoring services to clients and the strategies they use to sell these essential services.

00:00 Introduction and Opening Banter

00:13 Prescription Woes and Dermatology Services

03:12 Amazon Affiliate Program Frustrations

05:25 Affiliate Marketing Strategies and Challenges

11:43 Leveraging Chat GPT for Business Efficiency

20:13 Backblaze Affiliate Success

24:48 Honey Browser Extension Controversy

28:03 Browser Extensions: Pros and Cons

28:38 The Camel Extension for Amazon

29:22 Streamy Yard and Browser Compatibility

30:14 Choosy App for Browser Management

32:00 Affiliate Links and Malware Concerns

36:16 Uptime Robot for Network Monitoring

45:13 Challenges with Network Monitoring

51:36 The Importance of Regular Network Updates

56:37 Subscription Benefits and Conclusion