Topics:

-Jerry shows off his new shirt.

-BackBlaze causes a major pain point for Jerry after a massive bill comes in. He has some good advice for those using BackBlaze groups.

-We debate how pricing increases affect how we pass the costs along to our customers.

-What is with BackBlaze’s maintenance schedule happening in the middle of a work day?

-Sam has a rough experience with Go Daddy when “defederating” Microsoft Office.

-This customer was using Proofpoint with Go Daddy and it remained active months after we attempted to disconnect.

-Go Daddy support seems to not have any understanding of the services that they are selling.

-Quick Tip regarding Apple Mail and Exchange when it stops responding: Quit Mail/Calendar/Contacts, go to Activity Monitor and force quit the exchangesyncd process. Restart the apps.

-Jerry shares an update about AppleCare+ and unlimited incidents.

-With changes to the Print Center and the removal of individual printer apps, Joe wonders why Apple can’t account for this and replace Dock items instead of leaving question marks.

Jerry recommends this solution for adding optical character, recognition or OCR to the Quick Actions menu - https://www.podfeet.com/blog/2023/12/ocr-pdf-quick-action/