404: Let's Just Say His Name Was Bill
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Joe performed a fully remote project with a client where he had to help extend their Eero network into their outdoor garage studio all through email.
He works on a similar project for another client who gives him hard time about billing and the story ends with a surprising twist.
The group talks about the difficulty of charging for remote work.
How and when should you let a client know that there are going to be billable charges for a remote assessment and evaluation?
Some difficult clients aren’t worth the money. But it’s a tough decision if they represent a large portion of income.
Joe talks about “Fire Client Friday”.
When does a client go too far?
The group discusses how to figure out who you want to work with.
Sam feels like he’s in an awkward position of assisting a previous employee of a client who may be turning around and billing for the answers.
Joe and Jerry give Sam good advice on how to approach the issue.
