339: Client Gift Giving & More
/Topics:
-Joe has some follow up about the HEViC files wreaking havoc and his photo screensaver. After changing the screensaver, the files are no longer taking up a lot of space
-Sam & Jerry both use the Brooklyn screensaver from Github: https://github.com/pedrommcarrasco/Brooklyn
-Jerry wants to know what the guys are doing for client gifts for the holidays. Joe & Sam’s answers: nada.
-What Jerry has been doing over the years is to send gift baskets to key people within his most valuable clients
-An important point that Jerry brings up is that once you start, it is very difficult to stop giving gifts each year. Sam has a vendor story that is right along those lines.
-Getting back to tech, Joe has a client with intermittent wake from sleep issues. His team did some bench testing to reproduce the issues, and they found this thread. All 3 had people use the extension cord solution and it seemed to work for everyone:
https://apple.stackexchange.com/questions/167291/suddenly-apple-wired-keyboard-not-working
https://www.zigpress.com/2014/12/30/has-your-apple-mac-external-usb-keyboard-stopped-working/
https://discussions.apple.com/thread/5470234
-Jerry has a story about a 21.5” iMac upgrade gone wrong and he gets salty when describing the details. He was able to perform a repair offsite and save the day!
-Joe has some positive information to share about TeamViewer and how it handles modifier keys
-Sam was excited about TeamViewer coming to Synology and quickly installed the app, only to find that remote access is only available for TeamViewer for Windows:
https://community.teamviewer.com/t5/TeamViewer-IoT-Labs/IoT-Remote-AppControl-solution-and-Synology-NAS-boxes/td-p/33052
Please note that there are some known issues:
Connections are currently only possible from TeamViewer 13.1 running on Windows.
macOS, Linux or mobile clients are not supported.
-Joe talks about Sophos being upgraded to Sophos Home. Jerry also has experience with ESET antivirus.
-To keep our Ubiquiti streak going, Joe discusses changing the wireless mesh uplink priority and how it can greatly improve the stability of a mesh network:
https://help.ubnt.com/hc/en-us/articles/115002262328-UniFi-UAP-Configuring-Wireless-Uplink#5
-On the flip side, Sam learned from Ubiquiti support that disabling wireless uplink should improve the stability of wired access points