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239: Joe's Super Secret Password - PSIMacRules!

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We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

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237: Beeping not Clicking

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- Justin Esgar of the ACEs Conference and Will O'Neal, President of Mid-Atlantic Computer Solutions, join us to discuss ACEs 2018 in Baltimore, MD

- listeners get a 10% discount on ACEs Conference: https://acesconf.com/go/ccp

- Sam helped his Mom with iOS 11 update

- Jerry has MacBook Pro followup: he upgraded to a two year old machine

- buying on eBay

- selling used Macs on eBay or Mac Of All Trades

- Johnny Ive responds to criticism of MacBook Pro

- iPhone X impressions

- Sam fixed a failing drive that was beeping, not clicking: Opened up 2.5ā€ hard drive to repair (moved the heads into park position while turning platter counterclockwise (it was beeping, NOT clicking)

https://www.youtube.com/watch?v=WNJqTPutrJ4

- The Piezoelectric Effect

- Text Expander Snippet For Email Advice

- High Sierra PSA courtesy of Jason Campbell, ZMS Consulting:

ā€œScenerio: A Mac workstation running High Sierra is working off a Mac server. The Mac server is running macOS Server.app 5. 

Issue: The lock files generated when opening files that live on the Mac server arenā€™t deleting when the file is closed. This causes ā€˜file in useā€™ messages when trying to open the file again. It times out in about 10 minutes but still another reason to hold off on upgrading businesses to High Sierra. Apple engineers are aware of this and are working to resolve.ā€

Credit to Jeff Satterwhite for finding the issue. Heā€™s the owner of Post Mod Tech out of Austin, TX. Heā€™s a longstanding ACN member and FileMaker developer. 

Thanks to our Patrons for sponsoring Command Control Power!

236: MacBook Pro - Turn Back Time

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Topics

  • Root login issue

    • needs catchy name... ā€œHigher Sierra. Even Higher Sierra? Too High Sierra...ā€

    • Joe wonders if FileVault was affected, assumes not. Probably need to log into existing user account first. From Addigy's email: "Gaining access to user accounts and turning off FileVault encryption"

    • ARD was susceptible. (Another reason not to forward ARD/SSH port from WAN to LAN!)

  • Our friends at Addigy put out an immediate fix: https://www.addigy.com/fix-the-high-sierra-root-exploit

  • Clients ask, "should I update to the new macOS?" We usually recommend waiting a few months, especially with the major filesystem changes in High Sierra. Our previous best practice was to recommend waiting until the 10.x.3 update. Should we go back to that recommendation? Note that the issue existed in the current beta of 10.13.2 in addition to the latest release of 10.13.1.

    • The sweet spot of macOS releases: 10.x.3 - 10.x.n

    • Note the latest release of each macOS version, e.g. 10.5.8, 10.6.8 v1.1, 10.7.5, 10.8.5, 10.9.5, 10.10.5, 10.11.6, 10.12.6, etc.

  • Sam talks about "winging it" with a product he used to support - Canto Cumulus

  • Jerry starts a good discussion about the current lines of MacBook Pro models and the changes that have not been well received. He mentions Marco Arment's blog posts
    -The best laptop ever made: https://marco.org/2017/11/14/best-laptop-ever
    -Fixing the MacBook Pro: https://marco.org/2017/11/24/fixing-the-macbook-pro

  • Joe has some follow up on removing the Temp user account when the minus button is not available: you can also use Directory Utility. Open Directory Utility, authenticate as the Temp user, then remove the Temp user. Verify Temp user has been removed in Users & Groups, then manually delete home folder of Temp user. Note that we also tried changing the user's password from within the existing user (to avoid keychain issues) and it didn't work.

232: CalDav Migration Madness & A Lost Package Perfect Storm

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We're sponsored this week by Watchman Monitoring, a favorite tool of ours that should be in every professional consultant's toolkit.

Visit WatchmanMonitoring.com/cmdctrlpwr and sign up for your free trial to find out how Watchman Monitoring can keep an eye on your client machines and notify you of over 100 issues. Be sure to tweet @cmdctrlpwr #CCPsentme to support the show!

TOPICS:

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- Joe's switch to Google G Suite: BusyCal list view, 9999 days, sort by repeating events, calendar, etc.; Google Calendar: how are the interface arrows still not Retina?!

BusyCal took about 5 hours to delete all calendar events on Google G Suite, to reset calendar database (to resolve duplication without having to delete recreate all calendars and reconfigure all sharing settings)

Empty Trash in each of Google Calendars

Two Options in BusyCal: Option 1) File: Import (imports to a new local calendar), can be adjusted, reviewed, split, etc. locally and then events dragged and dropped into calendars on server; or Option 2) Drag and drop .ics file onto BusyCal icon in Dock, choose existing server calendar to import into

Google Calendar adds gross text to the end of the Notes field on every calendar event by default, unless you turn off this feature first:

-::~:~::~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~::~:~::-

Please do not edit this section of the description.

This event has a Google Hangouts video call.

Join: https://plus.google.com/hangouts/_/psimac.com/joe...

Gmail can only delegate the entire email account, rather than specific mailboxes (maybe because there's no concept of "Mailboxes", only "Labels"?). Does it even show in IMAP?

230: Addigy Update - Jason Dettbarn / Founder & CEO of Addigy - Cloud Based Mac Management Platform

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CCP proudly welcomes back Jason Dettbarn, founder & CEO of Addigy, a Cloud Based Mac Management Platform.  Addigy simplifies and streamlines the IT management of your Macs by providing a comprehensive approach to security & management for macOS.

Jason, discuses recent updates to Addigy and exciting new feature releases. In addition, discussion about Apple's new APFS and how it will affect the Addigy MSP platform in the future.

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Jason also discusses the recent KRACK, the recent WPA2 vulnerability. Read Jason's Blog post here: https://www.addigy.com/top-3-things-about-krack-vulnerability

Sign up for a free trial with Addigy: https://www.addigy.com/ccp