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067: Watch Me Do

Recorded live on September 9, 2014

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Topics:

- Which Watch?

- iPhone 6 vs. iPhone 6 Plus? compare sizes to iPhone 5

- back pocket vs. front pocket?

- Sam's story of a client unplugging the backup hard drive from the server because they thought it was slowing the system down โ€“ should have had Watchman Monitoring installed, which can let you know if a drive is unmounted

- Joe moves his Drobo disk pack from old Drobo Gen 2 into new Drobo Gen 3 and realizes huge speed increase: 123.7 MB/s write & 171.9 MB/s read vs. 27 MB/s write & 24.6 MB/s read; Sam is already using his new Drobo Gen 3 as primary storage on his home server

- Software Update prompts to upgrade the Mac OS on a Server, which kills the Server: we consider this a bug!

- something goes wrong, end user flails, copies and pastes from forums, then finally calls you, the professional

Bender from Forget Computers automatically backs up server settings

 

066: Joe Gets Burned

Recorded live on September 9, 2014

1) Open Relay On Mac Server

One of my clients received a call from Comcast Security requesting that 
they block UDP port 53 because the IP address is being used in a reflector 
attack. As I understand it, these are common for DDOS attempts and is 
sometimes referred to as an "open DNS resolverโ€.

According to Comcast, it is not internal. The IP address is being uses as a relay- http://openresolverproject.org
"Open Resolvers pose a significant threat to the global network infrastructure by answering recursive queries for hosts outside of its domain. They are utilized in DNS Amplification attacks and pose a similar threat as those from Smurf attacks commonly seen in the late 1990s."
You can test your IP address here - http://www.thinkbroadband.com/tools/dnscheck.html

https://blogs.akamai.com/2013/06/dns-reflection-defense.html

2) Unbootable iMac  Late 2010 i7

http://www.macworld.com/article/1145418/unbootablemini.html

You can bypass the password by changing the amount of physical RAM inside the computer and then resetting PRAM during the first boot immediately after the RAM change. In other words, if you change the amount of RAM in a Mac, it will start up normally one time to give you a chance to reset the PRAM; if you donโ€™t reset the PRAM during that boot, firmware-password protection will be restored the next time you boot.)

3) iCloud Gotchaโ€™s

Son had purchased iPad and logged into mothers account deleted all contacts.

Contacts since installation of time capsule was never opened, so Contacts added since time capsule installation never did a sync 

 ๏ฃฟ In addition noticed behavior adding contacts through text did not sink because contacts in Gmail and iCloud for both turned on with the same email account name 

Other links mentioned:

- client email addresses being added to spam list: http://mxtoolbox.com

https://forgetcomputers.zendesk.com/hc/en-us/articles/201008710-Bender-Automated-Backup-of-OS-X-Server-Settings

http://derflounder.wordpress.com/2014/08/17/uninstalling-app-store-apps-from-the-command-line/#more-5239

064: Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com

Recorded live on August 19, 2014

- Interview with Jon Schwenn, Lead Engineer of MacMiniVault.com (CyberLynk Networks)

- benefits of colocation vs. on premises hosting: physical security, physical safety, reliable internet and power

- types of common services running on Mac mini: backup server, file sharing, ESXI, Daylite, Xcode Server, MacPractice, Rumpus, FileMaker, LightSpeed

NewerTech Headless Mac Video Accelerator @ $19 from OWC; uses Thunderbolt: possible to connect later in daisy chain; vs. fit-Headless which uses HDMI; side benefit: screen saver and screen lock work properly

- Joe's story of Apple Store achieving 80% Mac mini Server setup after six weeks, finally referred client to ACN; two hours later, server is 100% good to go

063: Entrepreneurial Spirit

Recorded live on August 12, 2014

Topics:

- origin stories: how we (Jerry, Sam, and Joe) got into this racket

- how to make the transition: going from working for a company to working for yourself

- moonlighting vs. jumping in with both feet

- is entrepreneurship "in the blood"?

Also:

- Aces Conf in New Orleans, LA, May 2015; acesconf.com; great opportunity to see Luis Giraldo of Ook and Justin Esgar of Virtua Computers talk shop and focus on business processes

Special Feature: CCP Video Chat with Chuck Joiner on MacVoices

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